"My father bought our first home computer from Costco cira 1996. After it sat in the box for over a week, an eager young Ian set it up in the family dining room, powered it on and watched that Windows 95 logo flash on the screen. The rest is history."
My career at a prominent Bay Area Medical Group has showcased a strong focus on VMware, infrastructure, and Microsoft technologies. As a Senior IT Specialist - Infrastructure since October 2024, he has been instrumental in designing, implementing, and troubleshooting complex infrastructure solutions in collaboration with the Senior Systems/Network Architect. His expertise includes extensive experience with VMware vSphere (versions 6.7, 7, and 8), encompassing cluster creation, HA, Distributed Switches, Standard Switches, VMKernel ports and utilizing iSCSI protocol. He is also skilled in deploying and upgrading Windows VMs, creating and maintaining VDI and RDS golden master images, and troubleshooting issues using error logs and resource manager. Furthermore, he manages user sessions and machines, creates new Farms and Pools, and troubleshoots issues within the VMware Horizon environment. His infrastructure proficiency extends to leveraging Dell PowerEdge 7-series servers and installing and configuring Veeam Backup to local and DR locations.
Prior to his current role, as a Senior Computer Support Specialist from August 2021 to October 2024, Ian unofficially performed many of the duties of his current Senior IT Specialist - Infrastructure role. During this period, he managed Active Directory structure, GPO policies, and Adaxes Active Directory Management software, demonstrating his strong grasp of Microsoft environments. He also contributed to the development, testing, and maintenance of Windows master images, and was responsible for maintaining master (gold) VM images and documenting changes. His earlier experience as a Helpdesk Specialist also involved configuring and maintaining end-user workstations, further highlighting his broad experience with Microsoft-based systems.